Frequently Asked Questions

A: Shipping fees will be calculated at checkout and are based on destination country and the final weight of your entire order. Standard UK delivery costs from £9.80.
A: We ship every day Monday-Friday. Orders received on weekends will be shipped the following working day. We use DHL Express or Royal Mail. All orders are sent using a fully tracked service and you will be sent a tracking number so you can track your goods all the way from dispatch to arrival.
A: UK orders will be delivered next working day for orders placed Monday-Friday before 5pm.
A: You can request to leave your parcel in a safe place or with a neighbour, or the delivery driver will try to redeliver the following working day.
A: We accept payments by Visa, Mastercard, and American Express. We also accept payments by Alipay, WeChat pay and UnionPay. We also accept payment by wire transfer to our bank and cash payment in-person.
BioRePeelCl3 is a two-phase treatment combining exfoliation and skin rejuvenation. It works by removing dead skin cells with trichloroacetic acid (TCA) while stimulating collagen production and cellular turnover. This results in smoother, revitalised skin with minimal downtime, making it ideal for patients seeking a refreshed appearance.
Nucleofill is an advanced dermal filler formulated with polynucleotides, naturally occurring molecules known for their hydrating and rejuvenating properties. These molecules deeply hydrate the skin, boost elasticity, and stimulate collagen production, resulting in a firmer, more youthful complexion.

Additionally, Nucleofill provides antioxidant benefits, protecting skin cells from oxidative stress and environmental damage. By enhancing skin texture, tone, and overall quality, it offers a comprehensive solution for anti-ageing and effective skin revitalisation.
Juvederm Ultra 3 is a hyaluronic acid-based filler that effectively smooths moderate to severe facial lines, such as nasolabial folds. It also enhances lip contour and provides natural-looking volume. With added lidocaine, the product ensures patient comfort during application.
Hair fillers, like our popular Dr. CYJ Hair Filler, are advanced treatments enriched with peptides and growth factors that deeply nourish the scalp and revitalise hair follicles. By improving blood circulation in the scalp, they create an optimal environment for hair regrowth while strengthening existing hair strands. These fillers work to counteract the effects of male pattern baldness, slowing its progression and supporting thicker, healthier hair over time.
Natural lip injections using hyaluronic acid fillers enhance lip shape and volume while maintaining a natural, balanced appearance. These fillers are ideal for achieving subtle definition and symmetry, catering to patients seeking refined, understated results. Minimally invasive and quick to administer, the procedure involves little to no downtime, making it a convenient option for those with busy schedules. As demand for natural-looking aesthetic treatments grows, these injections offer a safe and effective solution to boost confidence.
Cytocare is a specialised treatment injected into the mid to deep dermis using fine needles to deliver hyaluronic acid and rejuvenating nutrients directly to the skin. This targeted approach enhances skin hydration, boosts elasticity, and restores radiance, effectively reducing visible signs of ageing. By nourishing the skin at a deeper level, Cytocare helps to improve overall texture and tone, leaving it looking refreshed and revitalised with long-lasting, natural results.